On submission of the form provided we’ll arrange a courier collection to collect your item(s) within 48 hours of your request. If you’re not at home when the courier arrives, they’ll leave a returns label and you’ll need to take the item to your nearest drop off location.

If you requested a large accessory or furniture pick-up, our team will be in touch directly to offer collection days from your original delivery address.

If you have any questions regarding your return, you can contact our dedicated returns team on 01793 934 011, Chat to us, or reply to your original order confirmation email. Please have your order number available so we may help you.